Explanation Figure 1

Chapter 7 Jan Peter Balkenende: The Responsible Society



This case is a special one because it reflects the vision of a former Prime Minister who had to deal with innovations in his three governments. His experience was that thinking is one thing, but realisation another; translating thinking into reality is extremely difficult, especially with goals that demand a mindshift in society. One of the key messages is that process innovation needs to be directed from a strong center point, creating the adequate concept, feeding the missions, strategies, and plans to achieve the envisaged impact. Identifying generic factors for that process is the key for success. It also stimulates working with partners and forming coalitions. The key is long-term thinking and planning related to strong leadership.

* Note: the generic factor iterative process is not applicable because a PM and the government he leads are not involved in the operational process.