Management Evolution

Primary Role Past Managers Future Managers
Cultural Orientation Monocul, monolingual Multicultural, multi-lingual
Source of influence  Formal authority Technical knowledge and interpersonal skill
View of people Potential problem Primary resource; human capital
Decision-making style Limited input for individual decisions

Broad-based input for joint decisions
Ethical considerations Afterthought Forethought

Effective management practices have gone through a transformation because of changes in technology, focus on services, and globalization.  This table highlights some of the key roles of managers and contrasts how they've been handled in the past compared to how management today and in the future will look.  And just for clarification purposes, management is not leadership.  They are completely different animals that we'll talk about in another chapter.

Back to '1.1: Organizational Behavior'