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  • BUS209: Organizational Behavior
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    COURSE INTRODUCTION
    Course Syllabus
    Unit 1: Organizations in Business
    Unit 1 Learning Outcomes
    1.1: Organizational Behavior
    Organizational Behavior
    Why, What, and How We Study Behavior in Organizations
    What Is Organizational Behavior?
    1.2: Employee Mindset
    Employee Engagement Mindset
    Leadership and Organizational Behavior Quiz
    Unit 1 Assessment
    Unit 1 Assessment
    Unit 2: Managing Individuals, Personalities, and Motivation
    Unit 2 Learning Outcomes
    2.1: Individuals
    Understanding People at Work
    Individual Differences and Personality
    Big Five PersonalityTest
    2.2: Attitudes
    Attitudes and Job Satisfaction
    Individual Attitudes and Behaviors
    Personality Types
    Emotional Intelligence
    Power and Politics in the Organization
    Managing Stress and Emotions
    Emotion and Stress in the Workplace
    2.3: Employee Job Performance
    Cognitive and Process Theories
    Understanding Employee Attendance
    Employee Turnover
    2.4: Motivation
    Theories of Motivation
    Career Motivational Analysis Quiz
    Motivational Processes, Need Theories
    Designing a Motivating Work Environment
    Applications in the Organization of Job Design
    The Puzzle of Motivation
    Unit 2 Assessment
    Unit 2 Assessment
    Unit 3: Managing Groups and Teams
    Unit 3 Learning Outcomes
    3.1: Groups
    Managing Groups and Teams
    Group Processes in the Organization
    Social Norms in Groups
    Group Influence on Individuals
    Can Groups Be Creative?
    Groups vs. Teams
    Diversity in Teams
    3.2: Organizational Communication
    Communication in the Organization
    Communication
    Delivering Bad News to Staff
    Unit 3 Assessment
    Unit 3 Assessment
    Unit 4: Leadership, Influence, and Leveraging Power
    Unit 4 Learning Outcomes
    4.1: Leading People Within Organizations
    Leading People Within Organizations
    Bad Bosses
    The Dynamics of Leadership
    How Great Leaders Inspire Action
    Command and Control Leadership vs. People-Centered Leadership
    4.2: Power Bases and Influence
    Leadership and Power
    Power and Politics
    Sources of Power
    4.3: Politics
    Leveraging Power
    Implementation Mechanisms
    Nonprofit Social Networking
    Social Network Analysis
    Unit 4 Assessment
    Unit 4 Assessment
    Unit 5: Conflict Management and Negotiations
    Unit 5 Learning Outcomes
    5.1: Conflict
    Conflict and Stress
    Conflict and Negotiations
    Types and Phases of Conflict
    Conflict Is Good
    Intra-Group Conflict and Team Quality
    Conflicts in Organizations
    5.2: Negotiations
    Basics of Negotiations
    Principles of Meditation
    Manager as Mediator
    Ethics in Negotiations
    Honest Conversations at Work
    Unit 5 Assessment
    Unit 5 Assessment
    Unit 6: Organizational Culture, Diversity, and Managing Change
    Unit 6 Learning Outcomes
    6.1: Business Culture
    The Influence of Corporate Culture on Employees
    Igniting Creativity to Transform Corporate Culture
    Managing Demographic and Cultural Diversity
    Organization, Culture, and Environment
    Cultural Diversity
    6.2: Corporate Structure
    Organizational Structure
    6.3: Changing the Organization
    Organizational Change
    Strategies for Successful Organizational Change
    6.4: The Changing Landscape of Organizations
    The Changing Landscape of Organizations
    Multiple Generations in the Workplace
    Generational Differences
    Unit 6 Assessment
    Unit 6 Assessment
    Study Guide
    BUS209 Study Guide
    Certificate Final Exam
    BUS209: Certificate Final Exam
    Saylor Direct Credit
    Course Feedback Survey
    Course Feedback Survey
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Saylor Academy © 2010-2025 except as otherwise noted. Excluding course final exams, content authored by Saylor Academy is available under a Creative Commons Attribution 3.0 Unported license. Third-party materials are the copyright of their respective owners and shared under various licenses. See detailed licensing information. Saylor Academy®, Saylor.org®, and Harnessing Technology to Make Education Free® are trade names of the Constitution Foundation, a 501(c)(3) organization through which our educational activities are conducted.