What Is Organizational Behavior?

Reengineering Flow:

1. Step 1: Debugging
   • If there are problems in existing systems
2. Step 2: Indirect outcome
   • Prevention of future problems
   • Reduction in future costs
3. Step 3: Responses to customer needs
   1. Enhancement of functions
   2. New development and integration of systems
   3. Enhancement of performance
   4. Downsizing
   5. Operational improvement
   • Direct outcome
     • Deliverables
     • Reduced costs of deliverables