What Is Organizational Behavior?: Total Quality Management (TQM) | Saylor Academy

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COURSE INTRODUCTION

Course Syllabus

Unit 1: Organizations in Business

Unit 1 Learning Outcomes

1.1: Organizational Behavior

Organizational Behavior

Why, What, and How We Study Behavior in Organizations

What Is Organizational Behavior?

1.2: Employee Mindset

Employee Engagement Mindset

Leadership and Organizational Behavior Quiz

Unit 1 Assessment

Unit 1 Assessment

Unit 2: Managing Individuals, Personalities, and Motivation

Unit 2 Learning Outcomes

2.1: Individuals

Understanding People at Work

Individual Differences and Personality

Big Five PersonalityTest

2.2: Attitudes

Attitudes and Job Satisfaction

Individual Attitudes and Behaviors

Personality Types

Emotional Intelligence

Power and Politics in the Organization

Managing Stress and Emotions

Emotion and Stress in the Workplace

2.3: Employee Job Performance

Cognitive and Process Theories

Understanding Employee Attendance

Employee Turnover

2.4: Motivation

Theories of Motivation

Career Motivational Analysis Quiz

Motivational Processes, Need Theories

Designing a Motivating Work Environment

Applications in the Organization of Job Design

The Puzzle of Motivation

Unit 2 Assessment

Unit 2 Assessment

Unit 3: Managing Groups and Teams

Unit 3 Learning Outcomes

3.1: Groups

Managing Groups and Teams

Group Processes in the Organization

Social Norms in Groups

Group Influence on Individuals

Can Groups Be Creative?

Groups vs. Teams

Diversity in Teams

3.2: Organizational Communication

Communication in the Organization

Communication

Delivering Bad News to Staff

Unit 3 Assessment

Unit 3 Assessment

Unit 4: Leadership, Influence, and Leveraging Power

Unit 4 Learning Outcomes

4.1: Leading People Within Organizations

Leading People Within Organizations

Bad Bosses

The Dynamics of Leadership

How Great Leaders Inspire Action

Command and Control Leadership vs. People-Centered Leadership

4.2: Power Bases and Influence

Leadership and Power

Power and Politics

Sources of Power

4.3: Politics

Leveraging Power

Implementation Mechanisms

Nonprofit Social Networking

Social Network Analysis

Unit 4 Assessment

Unit 4 Assessment

Unit 5: Conflict Management and Negotiations

Unit 5 Learning Outcomes

5.1: Conflict

Conflict and Stress

Conflict and Negotiations