1. In general, what types of project contracts exist? What are the differences between them? As a project manager, what would be your favorite contract to manage? Why?
There are three broad categories of contracts as mentioned below:Fixed Price Contract (FP), Time and Material Contract (T&M), Cost Reimbursable Contract (CR)Fixed Price Contract Fixed Price contracts are used when the scope of work is clearly defined and the requirements are well understood.
Fixed-price contract
Project managers prefer using fixed-price contracts when the payment does not depend upon resources or time expended on completing the project. In a fixed-price contract, the seller estimates the total cost of labour, resources and materials and completes the action regardless of the actual cost. In such contracts, buyers carry less risk and the seller typically receives their fixed price for finishing the project. They might receive an additional amount depending on the project's performance.
Time and material contract
A project manager might use the time and material contract when the company is unaware of the number of labour hours and materials required for project completion. Typically, these contracts are risky for buyers because they do not know how much they might pay for the project. To reduce unexpected costs, many buyers set a maximum number of work hours.
Cost-plus contract
In a cost-plus contract, buyers pay for the cost of work. Sellers charge a fixed or pre-determined percentage of fees for providing goods and services. Initially, the seller company covers the cost of the build and later, the buyer reimburses the money after knowing the full cost of completing the project. Due to this reason, cost-plus are cost-reimbursement contracts. Project managers use this contract type when work may change within the contract duration. Some types of cost-plus contracts are:
2. How can you handle changes requested by your clients after the project deliverables have been officially accepted?
You can’t stop clients from requesting project changes; but you can turn them into opportunities.
The bad news is that you can’t stop this from happening. All clients will inevitably change their minds at some point during a project. But, you can set expectations and mitigate these changes so you keep your sanity and save your time.
1. SET EXPECTATIONS EARLY ON
Make sure to clearly articulate scope before you start doing work. Ensure everyone understands the deliverable and the amount of time it will take you to complete each task. Many times, when customers ask for changes mid-project, they just don’t know how long that change will take, so educating them about the process will help reduce big changes. Write down all these details in a scope of work and have your client sign it. It’s also a good idea to add a clause to the document about your change process. Perhaps you have a rule that you do not accept any changes after a certain date or that you only accept three rounds of revisions.
2. DON’T BE AFRAID TO NEGOTIATE
Your client’s change request does not mean that you have to do it. If the client really wants something added, you have some leverage. You could trade one task for another, letting the client know that he or she cannot have both things. You could also increase your payment for the project, so that if you do have to do more work, you are benefiting from it. You don’t have to make a big ask if you are worried your client will walk away — just make sure that you aren’t getting taken advantage of.
3. MAKE MORE WORK FOR YOURSELF
If the project’s changes become too big and time-consuming, suggest a “phase two” for the project. Work with the client to identify the top priorities for the project within the original timeframe, then suggest that you delay the less urgent features until the next phase. Tell the client that you want to make sure he or she is happy, but you don’t want the project to go over deadline, so you can do the other tasks later once phase one is complete. This is a win-win for both of you — your client gets exactly what he or she wants and you create more work for yourself!
4. BE A CONSULTANT
Your client hired you because you are in expert in your field, so don’t just do great work, share your expertise and knowledge. A common reason that clients ask you to change a bunch of stuff is because they are just clueless. They don’t know the best practices or what is the most realistic to maintain. You need to guide them. Take responsibility for being the expert, not them, and educate your clients about why the suggested change is not the best idea.
5. NEXT STEPS
Clients will always have feedback and request changes to a project. However annoying the changes may be, always focus on the solution, rather than arguing over who is right. When your client submits a very large change request, take the time to ask questions and truly understand the root cause. Talk about why you disagree and your proposed alternative. If you make it a discussion about creating the best project, together, the changes won’t seem so daunting. Do you have a plan for dealing with client change orders? If not, talk!
3. Assume you are assigned to an international project. What kind of potential issues or challenges do you need to be aware of when you start to plan the project?
I. . Regulatory Complexity and Compliance:
Managing projects across international borders involves navigating complex regulatory frameworks, trade restrictions, and compliance requirements.
Differences in local laws and regulations can make it difficult to comply with all of them, which can lead to delays and increased costs.
II. Cultural and Language Barriers:
Cultural and language barriers are one of the most common challenges facing international project managers.
These barriers can lead to misunderstandings, delays, and even project failure.
Cultural differences can manifest in many ways, such as different ways of doing business, different communication styles, and different attitudes towards time.
III. Logistical Complexities:
Logistical complexities are another major challenge facing international project managers. These complexities can lead to delays, increased costs, and even project failure.
Shipping goods and materials across borders can be complex and time-consuming. There are a variety of regulations that must be complied with, which can add to the challenge.
IV. Currency and Financial Risks:
Fluctuations in currency exchange rates and financial uncertainties in foreign markets can impact project budgets and profitability. Mitigating these risks is crucial for project success.
Vendor management is a critical component of mitigating currency and financial risks in international projects. By carefully selecting and managing vendors, project managers can help to ensure that their projects are not exposed to unnecessary risks.