Organizational Structure and Change

Read the introduction and section 7.1, which includes a case study of the Japanese automaker Toyota. You will uncover some of the issues that the company encountered in 2009 and 2010 as it tried to make sense of millions of vehicle recalls due to unintended acceleration in its cars. Approach this case in light of your recent coursework, considering how important management practices could have been been applied to improve the situation at Toyota.