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Professional Development
CUST105: Customer Service
Summary
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CUST105: Customer Service
Time: 64 hours
Free Certificate
This course is designed to prepare you for the professional world of customer service. It focuses on computer skills, business communications, and best customer service practices.
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CUST105: Customer Service
Sections
Course Introduction
Unit 1: The Customer Service Workplace
Unit 2: Customer Service Duties
Unit 3: Customer Service Skillsets
Unit 4: The Customer Service Career
Unit 5: Course Project - Customer Service Training Manual
Optional Course Evaluation Survey
Final Exam
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