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CUST105: Customer Service
Summary
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CUST105: Customer Service
Time: 40 hours
College Credit Recommended
Free Certificate
This course is designed to prepare you for the professional world of customer service. It focuses on computer skills, business communications, and best customer service practices.
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CUST105: Customer Service
Sections
Course Introduction
Unit 1: The Customer Service Workplace
Unit 2: Customer Service Duties
Unit 3: Customer Service Skillsets
Unit 4: The Customer Service Career
Unit 5: Course Project – Customer Service Training Manual
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Certificate Final Exam
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