Skip to main content
Side panel
Courses
Programs
Help
Getting Started
Discussion Forums
Help Center & FAQ
Log in or Sign up
Courses
Programs
Help
Getting Started
Discussion Forums
Help Center & FAQ
CUST105: Customer Service
Sections
Course Introduction
Unit 1: The Customer Service Workplace
Unit 2: Customer Service Duties
Unit 3: Customer Service Skillsets
Unit 4: The Customer Service Career
Unit 5: Course Project – Customer Service Training Manual
Course Feedback Survey
Certificate Final Exam
Resources
Activities
Quizzes
About Saylor Academy
Blog
College Credit Partners
Course info
Home
Courses
Course Catalog
Professional Development
CUST105: Customer Service
Summary
Log in or Sign up
to track your course progress, gain access to final exams, and get a free certificate of completion!
CUST105: Customer Service
Time: 40 hours
Free Certificate
Prepare for the professional world of customer service by focusing on computer skills, business communications, and best practices in customer service.