Approaches

Business Engineering St. Gallen

The St. Gallen approach to Business Engineering comprises fundamentals and methods for different kinds of transformation projects. It distinguishes between the design level strategies, organization and information systems within the transformation process and, thus, reduces the complexity of the transformation.

  • Strategy: Capabilities (incl. brand) and resources, business segments (products, services, customer segments), customer access, competitive position, ecosystem, and revenue and cost structures
  • Organization: company organization structure and operational structure, focus on business processes with accompanying process performances, procedures, tasks and business objects
  • Information system: System of applications and technical services, software and data components as well as IT infrastructure components. According to the relevance of IT in the respective organization, this level is further divided into the subcategories of "alignment", "software and data" and "IT infrastructure".

The St. Gallen approach to Business Engineering has already been applied in more than 1.000 consultancy projects. Moreover, it receives support from renowned software tools such as the ARIS toolset, ADOben, or Semtalk.