Performance Dashboard Design
A structured development process with adequate stakeholder involvement is required to ensure a dashboard's success. This research assignment has provided mandatory dashboard criteria, categorized as dashboard content, analysis, visual effects, platforms, business culture, and maintenance. There is a discussion regarding "real-time" vs. "static". How would you define each, and how would either affect the design outcome of your dashboard?
2. Literature Review
2.6 Summary of dashboard design
The existing problems with dashboards and the recommended design of dashboards were researched to determine the criteria for developing dashboards. The criteria are represented in Figure 1.
Conflicting views among authors and researchers or insufficient information resulted in a number of criteria being inconclusive. When evaluating dashboards for further analysis, and as more research becomes available, it is important to take them into account:
- Type of platform used (Microsoft Excel or web-platform).
- Real-time or static data.
- Note whether a facilitator or consultant was used to develop the dashboard.
- Number of KPI metrics represented on the dashboard.
- Does the dashboard have executive sponsorship?
- Note whether the dashboard is accessible via a mobile device.