Performance Dashboard Design
A structured development process with adequate stakeholder involvement is required to ensure a dashboard's success. This research assignment has provided mandatory dashboard criteria, categorized as dashboard content, analysis, visual effects, platforms, business culture, and maintenance. There is a discussion regarding "real-time" vs. "static". How would you define each, and how would either affect the design outcome of your dashboard?
6. Research Findings and Discussion
Eight participants employed by a manufacturing firm took part in in-depth interviews. The participants were diverse regarding their designation, roles, and responsibilities in the organisation, which resulted in a sample that was representative of the entire organisation. These interviews provided sufficient information to fill the research gap. The participants are described below:
- Participant 1: Senior manager responsible for business unit integration.
- Participant 2: Senior manager of the technical department.
- Participant 3: Area manager of an operations business unit.
- Participant 4: Team leader of a technical department.
- Participant 5: Technical specialist in energy efficiency.
- Participant 6: Senior manager of an operations business unit.
- Participant 7: Area manager of an operations business unit.
- Participant 8: Senior manager for planning, optimisation, and performance evaluation.