6. Research Findings and Discussion

6.7 Business intelligence maturity

Participants were requested to comment on which stage of the BI maturity model they believed their business unit was currently in. The participants' responses are presented in Table 1. Most of the business units were clustered between the 'infant' and 'teenager' stages, with the business unit of Participant 5 being highly advanced in the 'adult' to 'sage' stages. All participants indicated that they were in the process of progressing to the next stages. The organisation had already implemented scorecards, and had an established planning and scheduling process that ensured that the overall business performance was optimal.

table 1

Table 1