Performance Dashboard Design
A structured development process with adequate stakeholder involvement is required to ensure a dashboard's success. This research assignment has provided mandatory dashboard criteria, categorized as dashboard content, analysis, visual effects, platforms, business culture, and maintenance. There is a discussion regarding "real-time" vs. "static". How would you define each, and how would either affect the design outcome of your dashboard?
6. Research Findings and Discussion
6.9 Dashboard maintenance
Participant 1 indicated that they still faced a challenge in transferring some manual data automatically into a dashboard. He added that some aspects of a dashboard would always be manual, and that stakeholders must be able to offer support in this regard.
Participant 3 stated that dashboards are living tools that must be adapted and updated as required. Participant 3 stated that some of the reasons that dashboards fail are poor revision control, management of change, and maintenance. He added that dashboards require IT maintenance and technical maintenance, which must be taken account of when developing dashboards.