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Course Introduction

Course Syllabus

Announcements

Unit 1: The Definition and Principles of Marketing

1.1: Marketing Basics

What is Marketing?

Marketing Fundamentals

1.2: The Marketing Mix ("The 4 Ps")

The Marketing Mix

Developing and Managing Offerings

Pricing the Product

Price, the Only Revenue Generator

Demand-Based Pricing

The Market is a Place

Promotion Tools and Tactics

Integrated Marketing Communications and the Changing Media Landscape

Advertising and Marketing on the Internet

Social Marketing

Unit 1 Discussion

Unit 1 Discussion

Unit 2: Segmenting, Targeting, and Positioning

2.1: STP Strategy

Market Segmenting, Targeting, and Positioning

The Segmented Market

Approaching the Market

Positioning

2.2: Publics

The Benefits of Understanding Your Audience

Unit 2 Discussion

Unit 2 Discussion

Unit 3: Customers and Marketing Research

3.1: Business-to-Business

Business Buying Behavior

Organizational Buyer Behavior

3.2: Business-to-Consumer

Using Marketing Channels to Create Value for Customers

Understanding Buyer Behavior

3.3: Customer Psychology

How People Make Buying Decisions

3.4: Value of Customers

Strategic Planning

3.5: Marketing Research

Marketing Research: An Aid to Decision Making

Marketing Research and Market Intelligence

Business and Marketing Research Resources

Unit 4: Life Cycles, Offers, Supply Chains, and Pricing

4.1: Product Life Cycle

Introducing and Managing the Product

4.2: The Creation of an Offering

Creating Offerings

4.3: Creating Customer Value through Supply Chains

Using Supply Chains to Create Value for Customers

Unit 4 Discussion

Unit 4 Discussion

Unit 5: Distribution and Promotion

5.1: Distribution Channel Strategies

Channel Concepts: Distributing the Product

5.2: Promotion Tools and Tactics

10 Rules for a Powerful Brand in Architecture

Advertising

Professional Selling

Types of Marketing Channels

The Sales Force

Public Relations

Media and Public Relations

Unit 5 Discussion

Unit 5 Discussion

Unit 6: Launching a Marketing Campaign

6.1: Satisfying the Customer

Customer Satisfaction, Loyalty, and Empowerment

6.2: Marketing Ethics

Business and Marketing Ethics

6.3: Social Marketing

Social Marketing

6.4: Cultural Modifications for Marketing

Multicultural Marketing

6.5: The Marketing Plan

The Marketing Plan

Marketing Budgets

Marketing Plan Project