Completion requirements
Now that you understand each conflict management style, work through this lesson about conflict that includes examples and sample problems. This will help you to determine what your initial response might be in a given conflict and what you might be able to improve upon when confronted with conflict. Complete each activity and read the sample conversations. Also, be sure to answer the related questions.
Activity 1: Recognizing Conflict
Check your understanding by completing the short quiz below.
- Which of the following statements about conflict is NOT true?
- We have conflict because we do not live in a perfect world.
- In today's world, we are working in teams more frequently so there is more opportunity for conflict.
- Conflict always has negative consequences.
- There is more conflict in places where groups of students from different countries and areas interact with each other.
- The following are conflict situations. Which of the following conflict situations has a different cause than the others?
- Susan's parents criticized her hair and clothing.
- Joe thinks his grandfather is inflexible and rigid.
- Older people talk about what's wrong with today's youth.
- In the team meeting, Jose was joking around with Brian and it got on Brian's nerves.