Virtual Work Collaboration

This resource describes the processes that need to be in place to support a virtual team. The processes include computer-based communication, work methodologies, and collaboration technology. While the focus is on using these tools in a virtual situation, we might also use the tools in other settings.

Practical selection and implementation

Virtual work group characteristics

The virtual work group of this study is conformed by four different teams or areas as: test, warehouse, quality, material's planning. All teams work for the same company but are located at different places and all of them never get together through the process at once. In this sense, some of these different and diverse participants integrated in those different teams; work at different locations into the company. In addition, there are three different production shifts and one administrative shift, where the process flows and participants communicate and collaborate together as a virtual work group. Therefore and according to the time/place communication framework, the technology proposed is featured as different time/place. Another classification for this virtual team is for its kind, where and according to Duarte and Snyder, this virtual work team can be considered as a work, functional, or production team.