BUS603: Managing People

Western workplaces are currently experiencing a leadership challenge that relates to a conflict between the senior leaders in organizations and the so-called Millennial generation. This has resulted in traditional leadership approaches being less effective in a "dynaxic" (dynamic and complex) world. The purpose of this chapter is to help senior leaders better understand the essence of the conflict between Millennials and the previous generations. It is an attempt to increase understanding of the conflict and solve the problem by suggesting a leadership approach that could work for both generations and help organizations survive in a VUCA world. After the nature of the conflict is described, a relatively new leadership approach - responsible leadership - is suggested, in combination with mentoring. Responsible leadership combines the essential qualities of three well known leadership styles: transformational, servant, and authentic. The transformational aspect of responsible leadership relates to encouraging teamwork, setting high performance targets, and encouraging out-of-the-box thinking among followers. As servants, responsible leaders put the interests of subordinates and organizations first to create an empowering experience for followers. An authentic leadership approaches ensures learning agility, flexibility, and the participation of others. Through mentoring, Millennials may come to identify with their mentees and even adopt some of their values and attitudes. So-called reverse mentoring may provide a very valuable double function: increasing Millennials' involvement within their organizations while at the same time engaging and educating Baby Boomers.

Source: Johann Kornelsen, https://link.springer.com/chapter/10.1007/978-3-319-98884-9_2
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