Case in Point: Zappos Creates a Motivating Place to Work

DISCUSSION QUESTIONS

  1. Motivation is an essential element of the leading facet of the P-O-L-C framework. What are other means that organizations use to motivate employees besides those used by Zappos?
  2. What potential organizational changes might result from the acquisition by Amazon?
  3. Why do you think Zappos' approach is not utilized more often? In other words, what are the challenges to these techniques?
  4. Why do you think Zappos offers a $2,000 incentive to quit?
  5. Would you be motivated to work at Zappos? Why or why not?