Completion requirements
Read this resource to understand motivation in terms of the P-O-L-C framework. You will explore needs, goal-setting, and process-based theories, which consider the mental process of the employee as key to understanding their motivation.
Case in Point: Zappos Creates a Motivating Place to Work
DISCUSSION QUESTIONS
- Motivation is an essential element of the leading facet of the P-O-L-C framework. What are other means that organizations use to motivate employees besides those used by Zappos?
- What potential organizational changes might result from the acquisition by Amazon?
- Why do you think Zappos' approach is not utilized more often? In other words, what are the challenges to these techniques?
- Why do you think Zappos offers a $2,000 incentive to quit?
- Would you be motivated to work at Zappos? Why or why not?