Motivational framework

The motivational framework provides a foundation for facilitating understanding of DSS use and decision performance. A stream of research is presented based on a review of the literature on motivation, information processing, systems, and decision performance. The framework illustrates the factors that affect task motivation, and the DSS characteristics that influence user perception of a DSS which in turn impacts motivation to use the DSS. Task motivation and motivation to use the DSS are posited to influence DSS use. The framework also depicts a link between DSS use and decision performance. Figure 1 shows the adapted motivational framework developed by Chan. The constructs in the framework are discussed below.