This resource explains how nonverbal communication can supplement or replace verbal communication. One thing to remember is that people tend to believe nonverbal communication more than verbal communication. It also explores time, physical characteristics, body movements, touch, paralanguage, artifacts, and environment.
Nonverbal Communication Is Key in the Group Member Relationship
When we first see each other, before anyone says a word, we are already sizing each other up. Within the first few seconds, we have made judgments about each other based on what we wear, our physical characteristics, even our posture. Are these judgments accurate? That is hard to know without context, but we can say that nonverbal communication certainly affects first impressions, for better or worse. When group members first meet, nonverbal communication in terms of space, dress, and even personal characteristics can contribute to assumed expectations. The expectations might not be accurate or even fair, but it is important to recognize that they will be present. There is truth in the saying, "You never get a second chance to make a first impression". Since beginnings are fragile times, your attention to aspects you can control, both verbal and nonverbal, will help contribute to the first step of forming a relationship with your group. Your eye contact with group members, use of space, and degree of formality will continue to contribute to that relationship.
As a professional, your nonverbal communication is part of the message and can contribute to, or detract from, your overall goals. By being aware of them, you can learn to control them.