Improving Verbal and Nonverbal Group Interactions
Completion requirements
This resource explains how nonverbal communication can supplement or replace verbal communication. One thing to remember is that people tend to believe nonverbal communication more than verbal communication. It also explores time, physical characteristics, body movements, touch, paralanguage, artifacts, and environment.
Key Takeaways
- Nonverbal communication is the process of conveying a message without the use of words; it relates to the dynamic process of communication, the perception process and listening, and verbal communication.
- Nonverbal communication is fluid and fast, universal, confusing and contextual. It can add to or replace verbal communication, and can be intentional or unintentional.
- Nonverbal communication communicates feelings and attitudes, and people tend to believe nonverbal messages more than verbal ones.