Communication and Perception
Completion requirements
In the prior sections, you have learned about selection and organization as components of perception. This section will address how people interpret the information that they are receiving. Interpretation is the final component of perception. It is important to remember that people have different communication preferences. Some people want a face-to-face meeting or phone call; others will be fine with a letter or memorandum; others will still be fine with email or voicemail. As we work to communicate with people, pay attention to their preferences in communication as it will impact their interpretation of the message. This resource introduces the concept of the schemata that we use to interpret information. As you read the section on impressions, you will be able to apply that knowledge to your perceptions and use the information in your communication. You will also explore the effects of culture and personality, including the Big Five Personality traits.
Improving Perception
Key Takeaways
- We can improve self-perception by avoiding reliance on rigid schemata, thinking critically about socializing institutions, intervening in self-fulfilling prophecies, finding supportive interpersonal networks, and becoming aware of cycles of thinking that distort our self-perception.
- We can improve our perceptions of others by developing empathetic listening skills, becoming aware of stereotypes and prejudice, and engaging in self-reflection.
- Perception checking is a strategy that allows us to monitor our perceptions of and reactions to others and communication.