Trustworthiness and Its Impact on Leadership

Company B is a vegetable supplier with customers who are predominantly professionals in the food industry (e.g., restaurants and catering companies) in Finland. The company's 25 staff members include a general manager, a financial manager, and a sales and marketing manager; the rest of the employees work in production.

The leadership style in company B was democratic and participative. The atmosphere in the organization encouraged open communication and debate. The company has a flat organizational structure with flexible job descriptions; authority, responsibilities, and liabilities are more dispersed and shared, which lead to a more diverse division of daily work. Collaboration was successful between employees and managers and it was found important.