McGrath proposed the concept of team interaction process in 1964. He
believed that the team interaction process is a process of interacting
between different personal traits, which includes communication and
conflict. Cohen and Bailey also suggested that the team interaction
process is an interaction between team members and external environment,
including communication and conflict. In general, scholars think that
effective team interaction can improve the efficiency
of team operations and reduce the negative effects of competition
and conflict on team effectiveness. McGrath constructed the I-P-O
(Input-Process-Output) model of team interaction process integration,
which laid a good foundation for the
subsequent research.
McGrath
used the theoretical framework of the I-P-O model to explore the
influencing factors of the team's interaction process. McGrath pointed
out that different factors in the input process (e.g. individual
factors, environmental factors) affect the team interaction process
directly, and then influence the team performance through the team
interaction process. He also pointed out that although the team
interaction in the I-P-O process affects the team
performance, team performance also has a feedback impact on team
interaction.
Many
scholars rely on McGrath's research to construct a theoretical model
that has a great influence on the team interaction process. With the
gradual deepening of
research, the theory of team interaction process becomes richer, but
scholars still have differences on the process of team interaction. For
example, different scholars have different ideas about the role of the
board of directors in management, and
they divide into positive and negative schools. In addition,
currently most scholars' research on team interaction process is based
on a specific interactive process. Few have a comprehensively overview
of the research results related to team interaction
process worldwide. Therefore, based on the relevant
research results around the world, this paper will focus on the team
interaction process and comb the theory of team interaction process,
impact on performance and measurements, in order
to clarify the current status, problems and research trends of team
interaction process.