Engage the Process

We've already discussed in a previous chapter the importance of having and developing emotional intelligence. It has been noted that one of the more notable characteristics or traits employers are looking for in their employees is the ability to maintain their emotional states in any given situation.

This will take practice however it will instill confidence not only in yourself but in those around you. Especially those who follow you. Keep in mind that before you can control your own emotions you must be able to identify the emotion you feel in a given situation, then choose your response. Too many times we have seen leaders perform in the exact opposite order. To the detriment of their influence and success, it may be too late after the fact to correct the damage done when a leader responds out of emotion first, logic second.